“Value and Service since 1935″
Does your business have a mission statement?
My grandfather, Kelly Skeen, believed we should always offer the best price for the best value. Today we continue to use this same mission statement.
What is the history or background of this business?
The original store, located at 321 S. Canyon, was opened in 1935 by Ivan and Elizabeth Skeen, who sold used furniture. During the depression, Ivan hauled used furniture from El Paso to sell in Carlsbad because new furniture was not available. They also made mattresses in the original building, which were sewn by Elizabeth Skeen herself. In the early 1970’s, Kelly Skeen purchased a location in the Sears building to establish a second store. Today, we have both stores full of home furnishing to fit every budget and taste.
What type of training/education have you obtained to run this type of business?
Because of a lot of hard work over the years by my great-grandparents, Ivan and Elizabeth Skeen, and my grandparents, Kelly and Martha Skeen, Keen Furniture is a successful business today. Retail furniture is a unique business to be in, but like any type of business, formal education is always helpful. My grandfather, Kelly Skeen, obtained a BA from Texas Tech. I have a Bachelor’s Degree in Interior Design from Texas Tech and have found that having a design background is helpful in this business. In addition, working at a large retail furniture store for a few years following college graduation allowed me to gain some valuable experiences to bring to our store.
What makes your business unique?
Retail furniture is a fun business. It’s great to follow the latest home fashion trends and it’s always fun to bring the different trends to Carlsbad and see how they sell. I think Skeen Furniture is one of the only long-time businesses in Carlsbad that still serves our customers from the original locations. Our buildings have so much history and are so timeless. Most importantly, I think our employees make us stand out in our industry. We have the greatest people and they truly make a difference for our customers.
What aspect of this business are you most passionate about?
It is important to give our customers a great shopping experience. We work hard to merchandise our store in order to make it “look as home like” as we can. We want the customer to come in and be inspired to make their home environment everything they want it to be by purchasing items from our store.
Why should a customer choose your business?
With over 40,000 sq. ft. of show room space, we have brands from La-Z-Boy Comfort Studio, Flexsteel, Hooker Furniture, to more price point brands such as Jackson Furniture, and Winners Only. We also have a complete mattress department and, more recently, added a complete flooring department. We felt like Carlsbad needed a place to shop for accessories of all kinds to decorate their home, so in the last 10 to 15 years, we added more accessories to our inventory. Customers can find those upstairs in the main building in our Accessory Shoppe. During the fall and winter months, we turn the Shoppe into a winter wonderland, known as our Christmas Shoppe. The entire Shoppe is decked out with Christmas trees, ornaments, dining table décor, gifts and more.
How do you stay involved with the community?
Community involvement is an important part of being a local business. We love to give back to this community and it all started with Kelly Skeen, who was very involved in the Rotary Club in Carlsbad. I am also involved in the Rotary Club, where I currently serve as the Scholarship chair. Every year, Rotary Carlsbad gives scholarships for students attending college. In addition, Keen Furniture co-sponsors youth activities such as youth baseball teams, Cavemen band and sports.
What is the last achievement you celebrated as a business?
We recently celebrated our 80th anniversary serving the Carlsbad community. In addition, we are proud Skeen Furniture Co was recently selected as the first Magnolia Home Furniture by Joanna Gaines retailer in New Mexico.